Return policy

Product Return Policy:

We think our products are the best, and we think you’ll enjoy them just as much. But if you are unhappy with a product purchase from KnoxGlow Aesthetics, please return the unused item with a dated receipt within 14 days of purchase, and we will gladly return or exchange the item. We cannot issue cash refunds. Due to health regulations, we cannot accept opened and /or used returns. Exception: A refund, store credit, or product exchange may be given for any opened item that is returned due to an adverse reaction that a client has experienced while using that product. The client must consult with us before receiving a credit or exchange of the product.

Service Return Policy:

All treatments and packages are non-transferable and non-refundable and expire one year from the purchase date. Any unused services in your package will not be refunded.

Gift certificates:

Gift certificates are not redeemable for cash and cannot be replaced if lost or stolen. Gift Certificates are valid for one year from the purchase date.